Hp wireless mouse not working after battery change. Buy direct from HP.

Hp wireless mouse not working after battery change. Close the battery compartment. However, the keyboard working off the same dongle works fine. What’s the problem and fix? Customer: wireless mouse is not moving Technician's Assistant: I understand your wireless mouse isn't moving. Sep 11, 2025 · From battery issues to driver settings, here’s how to get your mouse working again in minutes. Mar 21, 2024 · How to Change Mouse Battery: Turn off your mouse. My keyboard is not working- replaced batteries. Same symptoms still happening. NOTE: The keyboard uses a Li-ion battery that cannot be replaced. Sep 17, 2023 · Hi I recently bought a HP wireless mouse Z3700 with a USB receiver and after a month it's no longer connecting. After that it just stops Troubleshoot connection and hardware issues when a wireless keyboard does not work as expected. Jun 25, 2025 · Hi, I’m Cherrelyn, an Independent Advisor. The laptop is detecting the mouse and shows that it is working properly, the battery is new, the mouse is lit, I re-installed and updated all drivers, made sure all system updates are current and tested Cutting down on the number of wires that must be tolerated in a work station adds to maneuverability and ease of location. Jul 22, 2025 · HI, Mouse is not working. In this article, we’ll explore the common reasons why your HP mouse may not be working and provide step-by-step solutions to get it up and running again. In this troubleshooting guide, we’ll explore the potential reasons why your wireless keyboard may not be working after a battery change and provide solutions to help you resolve the issue effectively. Battery is fine, lights up, Bluetooth light blinks, shows up in Bluetooth as an input device, usb receiver connected. If you want to fix your With a wireless mouse not working properly, or not at all, there are several trouble-shooting steps that may resolve your issues very quickly: Battery: A wireless mouse requires batteries to power its communication with your computer, whether it’s using Bluetooth or USB connectivity. Look for a power switch, if available, or check that the batteries are installed correctly. May 3, 2022 · I replaced the battery and now my keyboard does not work on my laptop after I put it back together. Jan 1, 2025 · To summarize, knowing how to change mouse battery ensures that you maintain optimal performance of your device. Locate the battery compartment on the bottom of the mouse. 2 SSD, this evening I opened up my computer, swapped in the new SSD (after misguidedly removing the battery in an attempt to access a nonexistent Hard Drive), inserted the flash driv Support Home Products Software and Drivers Diagnostics Contact Us Business Support My HP Account You are here: Home Tag Archives: hp wireless mouse not working after battery change HP Customer Support : If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. What operating system are you using on your computer (for example, Windows 10, Windows 11, or MacOS)? Customer: its windows 10 i think If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Take care and have a good day. - 94429871 - Remove battery from mouse, clean connectors and put a good battery back in. Dec 17, 2024 · Having a working mouse is crucial for navigating and using your HP laptop effectively. I’ Dec 3, 2017 · I have a HP 200 Wireless Keyboard and mouse combo. . Battery Contact Issue Ensure the battery contacts are clean and free of corrosion or debris. Oct 31, 2023 · My wireless mouse works intermittently. Jan 11, 2024 · If it is not, replace the batteries with new batteries. If the device uses batteries, install new batteries according to the guide in the battery compartment. If Here are some quick tips to help you figure out what is keeping your wireless keyboard or mouse from working as it should. May 23, 2025 · Just purchased and set up HP 15" laptop. Apr 1, 2025 · Restart the computer to reinstall the driver automatically. Could I have damaged it putting the battery in? She did not have the ori Nov 3, 2021 · I previously asked for help in replacing the failing hard drive in my HP Laptop 14-cf1020od, and after buying a new M. I brought a mouse HP X4000 and it says that it has a battery life of 24 months but I dont see a way to remove the batteries when it dies off. Mar 7, 2025 · Ah, the classic "USB vanishing act" after sleep mode, definitely not ideal, but good troubleshooting on your part! Since you’ve found a temporary workaround, let’s see if we can fix this for good so your HP Z3700 doesn’t demand a daily USB plug ritual. In this video I am going to share with you How To Change Battery In HP Wireless Mouse MG 1451. Disable Power Saving on USB Ports. I have checked by changing battery too, but its still not working. HP standard wireless mouse not functioning anymore after hibernate, but keyboard from set still work. 6K subscribers Subscribe Oct 13, 2014 · I just changed batteries for my optical wireless Logitech mouse, but it stopped working; When I put it on, it waits a second and then keeps the green light for few seconds. Check Power and Battery. Aug 30, 2024 · Did the mouse and keyboard of your Windows PC abruptly stopped working? Perhaps after a recent Windows update? Check out ways to fix the issue and get your keyboard and mouse working again. Discover the key steps to testing the mouse post-battery replacement, from power status to wireless connectivity. Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Jan 28, 2023 · Hello Everyone, I have a HP Envy x360. Mar 13, 2022 · Make sure Bluetooth is set to On. Try new If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Keyboard is dead. For all their convenience, though, wireless accessories bring with them a number of issues not present in their wired counterparts, most significantly battery change. If repeated attempts at synchronization do not work, you may need to replace the batteries in the keyboard or mouse. Was running slow so I changed the battery and turned it - 8841595 May 11, 2025 · A: Several factors can cause a wireless mouse to stop working, including low battery power, a faulty USB receiver connection, wireless interference, outdated drivers, software conflicts, or hardware failure. Remove the cover: The battery compartment cover is located on the top of the mouse. The keyboard power light blinks three times when the battery is low. Take out the old batteries: Remove the old AA batteries from the compartment. Whenever is switch it ON, it just blinks and then gets off. I soon realized that it wasn’t the battery at all, but may be an issue with the mouse itself because even with a brand new battery put in, the light will flash for a few moments, and then immediately turn back off, making me wonder yet Aug 18, 2024 · A wireless mouse not working on an HP laptop can be frustrating, but by following the troubleshooting steps outlined in this article, you can resolve the issue and get your mouse working again. 2 - Bring up the device manager. Restart the Laptop. Mar 28, 2024 · One common problem users may encounter is the keyboard not working properly after changing the batteries. Sep 26, 2023 · Wireless keyboard not connecting? Dive into our guide for solutions from battery checks to software updates, ensuring optimal performance The HP Wireless Mouse 200 Black is comfortable to use thanks to its shape and size and relieves the wrist. Thanks! If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Feb 21, 2024 · I replaced the battery on my mom's laptop that I bought her a few years ago, and after she said some keys didnt work. I just changed the battery and the keyboard stopped working. Troubleshoot connection and hardware issues when a wireless keyboard does not work as expected. Ensure your mouse operates smoothly with the new batteries by following these testing guidelines. Have removed both USB dongles and replaced each in turn. After inserting a working battery, the red light flashes once and then turns off. If the other mouse works fine, the problem is likely with the first mouse. Could you tell me the brand and model of your mouse? Customer: its hp Technician's Assistant: Thank you for letting me know it's an HP mouse. From the essential tools you'll need to the step-by-step process of battery replacement, we've got you covered. If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Try Re-syncing the keyboard and mouse connection for receivers. Jun 23, 2025 · Mouse stopped responding with HP desktop. It gives you the freedom to create without wires to tie you down. 1. Learn how to fix most problems with an HP wireless mouse and keyboard, such as keyboard lag and mouse not responding. And, also use Device Manager to update hardware drivers such as the graphics, audio, wireless, or other drivers for your computer. Use Windows Troubleshooter. Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. These steps should help you connect your Logitech wireless mouse to your HP Windows 10 desktop computer. When I plug the USB receiver into my laptop, there’s no detection sound and the system does not recognize the device at all. Now all of a sudden, the wireless mouse is not working but only the keyboard is working. Jun 30, 2020 · I had purchased a wireless keyboard mouse combo. In most cases, the fix is simple. 3. It may be after waking your computer from sleep, installing updates, or moving the mouse to a new system. Remove the battery cover to access the batteries. Ensure both the mouse and keyboard are powered on. Sep 18, 2018 · 0 HP Desktop PC with Win10x64 came with a HP wireless keyboard & HP mouse HSA-D01M running off a USB dongle. Oct 14, 2024 · To reconnect your wireless mouse and keyboard to your HP All-in-One desktop after changing the batteries, follow these steps. Sep 17, 2020 · A low battery can cause a wireless device to work incorrectly. I'm really frustrated. Changed batteries, reset drivers, still no change. 6. After replacement, the keyboard or mouse must be synchronized (as described in this document). I've trie Aug 18, 2017 · Does anyone know who to change the batteries in the HP Wireless Mouse KU916AA?! It cannot be that hard! I have looked everywhere and cannot find an instruction. Changed batteries and still not working. I replaced the batteries but it again blinked red and still the problem persists. Press the release button and lift the cover off. Oct 5, 2024 · I just replaced my battery for my laptop and had issues with the keyboard and cursor. My HP wireless mouse 200 is not working. Refer to this guide for further troubleshooting steps: HP PCs - Troubleshooting wireless mouse issues | HP® Support I hope this helps. 4g wireless mouse -OR- USB receiver as shown below. 4. The online support notes mention a battery strip which prevents the mouse from receiving power unless removed. Batteries checked Nov 9, 2017 · As you mentioned that when you search for the wireless mouse you are getting the wireless mouse which is not connected to your PC. Here are quick things to try: 1. Double-check battery placement Make sure the batteries are inserted in the correct direction (+/-). Tried both USB ports and a different mouse. After a few seconds the mouse turns off and I can't use it. Buy direct from HP. Feb 25, 2024 · Wireless mouse is not working. The steps given for troubleshooting are basic like checking power/ch Apr 23, 2025 · I have just swapped the AAA batteries in my HP KG-1450 wireless keyboard, and now it will not respond, having being worked fine previously. Tried updating, rebooting etc, driver uni Feb 22, 2021 · keyboard started playing up, repeating keys at random times so changed battery in keyboard. How to repair and clean the scroll wheel on a HP Wireless Mouse 🐁 ‘The facts are inconvenient’: Nicolle Wallace on Trump’s DOJ unravelling over political prosecutions The Computer Technician can help with your HP wireless mouse not working on your device. HP Customer Support : If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Test the Mouse on Another Device. And, how would you like to connect with the Technician - phone call or online chat? Jan 2, 2024 · The lights of wireless mouse doesn't turn off even system got shutdown. May 12, 2024 · Test the mouse: After pairing, test the mouse to ensure it's working correctly. Make sure to wear the proper safety equipment and take all safety precautions. Fix dead batteries, connection issues, and more. Make sure you are wearing the proper safety equipment and take all safety We would like to show you a description here but the site won’t allow us. Tried turning on &Off computer- plus trying every Aug 24, 2025 · My mouse is not working model M120 wireless please help how can i repair it with warranty claim - 9469357 Solved: I am having a bit of an issue with my HP wireless mouse M090. Jul 2, 2025 · Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer. Now it doesnt work at all. ? Reconnect the devices by pressing the reconnect button on the wireless receiver, and on the keyboard and mouse. 8. Turn off the mouse when not in use: If you are not using the wireless mouse, be sure to turn it off to conserve battery life. Jan 1, 2025 · How to Fix Your Wireless Mouse Not Working on Windows 11 In the modern digital world, a wireless mouse is essential for efficient navigation and productivity on computers. I hope this helps. It’s never been easier to go wireless for less. Keyboard works fine, mouse moves but will not select commands. Dec 16, 2017 · If the mouse or keyboard is not working, replace the batteries even if the mouse/keyboard software indicate the batteries still have a charge. I’ve had my mouse for 2yrs and recently I’ve been having issues with what I assumed was the battery. Nov 30, 2016 · How do I change the batteries on my mouse? I have removed the top, but am stymied in attempts to remove the batteries. I checked it out and sure enough the B, N, Caps lock keys do dont work, as well as the / and 7 on the numpad. Explore troubleshooting tips and battery maintenance strategies to ensure your mouse runs smoothly and lasts longer. Connected HP bluetooth mouse/keyboard and HP external monitor. If the mouse isn't moved (and sometimes even if it is moved) during startup, it doesn't work. See full list on technewstoday. Using the USB Receiver: Nov 14, 2022 · Why my mouse is not working after changing battery,. A micro USB charging cable is provided to charge the keyboard. Sometimes a loose connection can cause battery problems. The battery indicator doesnt show the battery level all the time anyways. Jan 14, 2021 · Is your wireless mouse failing to connect to your Windows 10 computer? Does it disconnect after some time? Or is the cursor behaving weirdly? Hardware-related issues, incorrectly configured settings, and corrupt drivers are just a few of the many reasons that can prevent your wireless mouse from working correctly. Jun 6, 2024 · Frozen wireless mouse? Don't panic! Get your cursor clicking again with our 11 easy troubleshooting tips. This article aims to provide troubleshooting tips and solutions to help you identify and resolve the common problems that could cause your HP laptop mouse to stop functioning. The mouse sends signals to the How to put in or change batteries in an HP wireless mouse Lsailor1 13. Battery Check (If Wireless) If it’s a wireless mouse, try replacing the batteries, as low power can cause malfunction. I would be great if you could help me provide instructions or photos in the steps to replace the batteries and this will help me a lot. Apr 26, 2024 · Learn how to effectively change batteries in an HP wireless mouse. 7. Any suggestions on how to fix? I really didn't want to reopen the notebook without checking all options. Check Device Manager. Mouse just doesn't work. I found out hadn't connected the keyboard back correctly but I still don't have a cursor. However, there may be times when you encounter issues with your mouse not working properly or not working at all. Feb 9, 2025 · Here are the steps to change the battery in your HP X4000 mouse: Turn off the mouse: Slide the power switch to the "off" position. Replacing mouse batteries If the mouse does not work, replace the two AA batteries. 5. Enjoy comfortable, precise control and reliable wireless connectivity. May 11, 2025 · A wireless mouse can stop working out of the blue. However, Sep 28, 2025 · Experience quiet productivity with the HP Wireless Silent 280m Mouse. Reconnect or Re-Pair the Mouse. When I first turn on the PC it starts working and then freezes up, almost as if a battery was dying. Aug 20, 2023 · Probably a simple question but driving me insane. Aug 7, 2010 · Find support and troubleshooting info including software, drivers, specs, and manuals for your HP Z3700 Wireless Mouse. How to change the batteries on the HP wireless mouse SM-2063 Computers Cats and More 4. If the keyboard is not listed, place it in discovery mode according to the instructions provided by the manufacturer, and then click Add Bluetooth or other device to pair it. If nothing is working still, restart your compute If you are having issues with your wireless mouse not functioning properly, watch this video to learn a few ways in which you can potentially fix your mouse or wireless connection. May 7, 2023 · If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Unplug the wireless dongle, watch the screen to see if it changes, then plug it back in, If nothing happens, then try a different USB port Replacing mouse batteries If the mouse does not work, replace the two AA batteries. I checked the batteries and it showed low battery. There is no driver available for the wireless combo and HP diagnostic tool also does not run. You won't be bothered by wires becoming entangled on your desk because the mouse is wireless. Turn on your mouse and test if it’s working properly. I did the normal put batteries in, plug USB in computer, turn on mouse (it was already on when I took it out of the package, but I toggled it), press connect. Its not working even after I put a new battery, although the light on the back - 9429332 Nov 30, 2020 · So I have just recently bought an HP Wireless Mouse 200 and received it today. In this video I go through some troubleshooting steps you can try if your HP Wireless Mouse X3000 G2 is not working. Occasionally, the mouse also went dead when the computer was idle for some time. Please any one can help me. The mouse still works fine, I have removed and replaced the USB dongle, double-checked that the keyboard batteries are inserted correctly and also tried restart Jan 19, 2025 · If the light on your wireless mouse or keyboard stays on for only a few seconds even after replacing the batteries, the issue might be due to one of the following. It seems to turn on fine after putting the batteries in, but even with the USB plug inserted, my computer can't seem to detect it. Check connection: Make sure the mouse's USB receiver is properly connected to the USB port on your PC. Sep 11, 2022 · An HP wireless mouse is not working because of issues with the battery, USB receiver connection, Bluetooth connection, USB port, updates, settings, wireless interference, and work surface. Do not use rechargeable batteries. Perform the following tasks in the order given. The keyboard stopped working. Since the first time, I had some troubles connecting it to the pc, I had to remove and reinsert the battery a couple of times before it started working, and this happened at every change of battery But at least, after some attempts, every time it started working. Oct 15, 2024 · Test with Another Mouse If possible, test another mouse to see if the issue persists. Nov 26, 2023 · A wireless mouse generally has two parts—the mouse, which will contain a battery, and a wireless adapter, usually USB. Failing to reconnect wireless devices after changing the batteries is the most common cause of wireless keyboard and mouse failures. Also learn how your mouse and keyboard Feb 9, 2024 · My HP Z3700 wireless mouse that came with my laptop just stopped working after a couple of days. #change #battery We are back today with another interesting video for all smartphone lovers out there. com Nov 3, 2024 · Many users have reported issues with their HP mice, ranging from connectivity problems to cursor freezing. The wireless mouse is a great piece of peripheral hardware that enhances the ease of clicking for dragging and dropping, copying and pasting--even scrolling A mouse with a wire will most likely always be charged, whereas a wireless mouse is battery operated; therefore, the battery will need to be changed on occasion. Try using the device after each task to see if the issue is resolved. Power switch Look for a small switch on the bottom of the mouse be sure it’s turned on. 2. Jan 23, 2024 · If your wireless mouse connects to Windows via a USB receiver and something has gone awry, here's what to do. I got a wireless mouse the I tested and it worked on another laptop but not the one I just changed the battery on. Regularly check your battery levels and change them as needed to avoid interruptions in your work. If you’re experiencing issues with your wireless mouse on Windows 11, don’t worry—this guide will walk you through troubleshooting and May 21, 2025 · Hello, I’m facing an issue with my HP S500 wireless mouse (Model: S500 | PN: 7YA11PA#ACJ). Don’t let a dead This affordable wireless mouse offers you more than a low price. The startup manual does not provide any instruciton and the produce number is not found on the HP product list. Check the power and connection status (mouse with a wireless USB receiver) A few months ago I bought a cheap wireless mouse, the Eastern Times Tech X-08. Hp wireless computer. Insert new batteries, making sure to match the positive and negative ends correctly. Both were detected by OpSy and were auto installed. However, technical hiccups can sometimes render this vital tool non-functional. I know how frustrating it is when your mouse suddenly stops working especially after changing the batteries. Due to this cell of mouse discharges within one week. Jan 14, 2020 · I recently got a Wireless Mouse 200 as a gift. And our wireless mouse is contoured for either hand, so increasing your productivity is more effortless. The mouse pad is functional. Mouse is working, as it always has. Open the battery compartment and remove the old batteries. Update or Roll Back Mouse Drivers. Get back to work in no time! In this video I show you how to change the battery in the HP Wireless Mouse X3000 G2. It stops wor Jul 3, 2020 · The keyboard is working fine but the mouse won't work and after several days of trying to find a solution, I posted the message on the forum, just to find out if someone may have any resolution or if others have faced a similar problem. 63K subscribers Subscribe May 18, 2025 · Frustrated with your Lenovo wireless mouse suddenly stopping mid-task? Discover how to swiftly change its batteries with our easy-to-follow guide. Check that the batteries are inserted correctly, observing the "+" and "-" polarity markings. I have confirmed the driver is up to date. Select the option "Devices by container" and look for 2. Could it be possible that my mouse is no longer connected to my computer. ri4gp jgjwu q8g96el tck t1wmmi ee8f lcd x6pn6 ytsbk jg